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daily, and indoor and outdoor gatherings at private residences are limited to 10 people. 13, bars, restaurants, gyms and fitness centers are required to close from 10 p.m. 14, indoor dining at restaurants and bars is suspended, but outdoor dining, takeout and delivery can continue to operate.
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No one will be turned away and registration or ID are not required (. Meals are available for children and families from 7:30 a.m.
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The portal may be launched from your My Learning page by clicking on the Launch button for the EKB and Skillsoft eBook and Video Portal title.Ĭontact your agency training office for information on additional course collections, how to access the ebook/video portal, or how to obtain an Empire KnowledgeBank license. To access the ebook/video portal, search the SLMS catalog for and enroll in the EKB and Skillsoft eBook and Video Portal (Class code: EKBSS_TMPL20150123135209420). These resources are not searchable in the SLMS catalog. Video, ebook, and audio book resources are available through the ebook/video portal.
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View course listings in the Core and Core Collection Plus IT Catalogs. EKB resources can be accessed anytime and anywhere with a computer and internet connection.ĮKB elearning courses are searchable in the SLMS catalog. If you need assistance with adding these trusted sites, please contact the ITS Service Desk at If you can, try using a different browser if you’re having trouble with IE, try using Firefox or Google Chrome instead.Įmpire KnowledgeBank Users: Thousands of Learning Resources Await YouĮmpire KnowledgeBank (EKB) licenses provide thousands of elearning courses, ebooks, videos, and audio books for professional development, certification preparation, and continuing education. They should include: *.ny.gov, *.nyslearn.ny.gov, and *.us.


until 5:00 p.m., and may be reached by calling 51 or by emailing (where an incident will be created). If customers want to share an issue, once they receive a reply from the "IT Service Desk" with a call ticket number, they can forward that message to others.Īs always, the SLMS Help Desk is available to provide support Monday through Friday, from 7:30 a.m.
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Messages that don’t adhere to these guidelines are "set aside" for manual processing, which could slow the response time by as long as five (5) business days. In addition, emails cannot be sent to the SLMS Help Desk from a shared mailbox. To enable representatives to respond to issues as quickly as possible, all emails to the SLMS Help Desk must be "clean messages" from one-person to the desk there can’t be any replies, forwards ("FW:" or "RE:" in the subject line), or carbon copies ("CC"). For the speediest replies from the SLMS Help Desk, it is essential that all customers remember to skip replies, forwards, cc’s, and sending emails from shared mailboxes when contacting the SLMS Help Desk.
